At Betec Cad, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Betec Cad (“we,” “our,” or “us”) collects, uses, stores, shares and protects the information you provide when you visit our website or interact with our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Personal Information

You may voluntarily provide personal information, including:

• Full name

• Email address

• Phone number

• Country or location

• Project details

• Any information submitted through contact forms, quotation requests, enquiries or customer support communications

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Website pages visited

• Time spent on pages

• Referral URLs

• Date and time of access

This information helps us improve website functionality and user experience.

How We Use Your Information

Betec Cad may use your information to:

• Respond to your enquiries and requests

• Provide quotations and technical support

• Process product or service requests

• Improve our website and customer experience

• Communicate product updates, company news and marketing materials (where permitted)

• Maintain website security

• Conduct internal analytics and business operations

• Comply with applicable legal and regulatory requirements

We only collect information that is relevant to providing our products and services.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Understand website traffic

• Remember user preferences

• Improve website performance

• Analyse visitor behaviour

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Sharing of Information

Betec Cad does not sell, rent or trade your personal information.

We may share your information with:

• Authorised distributors and business partners

• Service providers supporting our website and business operations

• Government authorities where required by law

• Professional advisors including auditors or legal consultants when necessary

All third parties receiving your information are expected to maintain appropriate confidentiality and security standards.

International Data Transfers

As Betec Cad operates across multiple countries, your information may be transferred to our offices, authorised partners or service providers located outside the United Arab Emirates.

Where such transfers occur, we take reasonable measures to ensure your personal information remains protected in accordance with applicable laws.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this Privacy Policy

• Meet contractual obligations

• Comply with applicable legal and regulatory requirements

• Resolve disputes and enforce our agreements

Once information is no longer required, it will be securely deleted or anonymised where reasonably practicable.

Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information

• Correct inaccurate or incomplete information

• Request deletion of your personal information where applicable

• Object to certain processing activities

• Withdraw consent where processing is based on consent

• Request information regarding how your data is used

To exercise any of these rights, please contact us using the details provided below.

Marketing Communications

If you subscribe to receive updates from BETEC CAD, we may occasionally send information regarding:

• New products

• Technical updates

• Industry insights

• Events

• Company announcements

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Third-Party Websites

Our website may contain links to external websites operated by third parties.

Betec Cad is not responsible for the privacy practices, content or security of these external websites. We encourage you to review their respective privacy policies before providing any personal information.

Children’s Privacy

Our website is intended for business and professional use. It is not directed towards children under the age of 18 and we do not knowingly collect personal information from minors.

Changes to This Privacy Policy

BETEC CAD reserves the right to modify or update this Privacy Policy at any time.

Any updates will be published on this page with the revised effective date. Continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

BETEC CAD

Factory 1 Betec Cad Industries FZC, Plot P4-02 Sharjah Airport International Free zone, Sharjah, UAE 8805

Factory 2 Betec Cad Industries LLC, Plot No 0858, Umm Al Thoub, Umm Al Quwain, UAE-326968

Factory 3 Betec (CAD) India Pvt. Ltd, Plot No. 02, EPIP Zone, IDA-Pashamylaram, Isnapur-Patencheru, Hyderabad-502307, Telangana, India. 

Phone: +971 6 557 5252

Email: [email protected]

Website: www.beteccad.com